MB
Mmoni B

1 reviews | Active since Mar 2015

13 Jul 2015, 09:19

Logged a Dispute, Still waiting for a reference no

I logged a dispute on my credit record at Compuscan on the 3rd of July, till today they did not provide me with a reference number. I contacted them several times asking for the reference number with no response.

0
Replies (1)
Experian SA
Experian SA's reply20 Aug 2015, 09:48
Official
Hello Mmoni@21,

First and foremost, we apologise for the delay in answering to your complaint. Please accept our humblest apologies for not responding to your request promptly. We can assure you it will never happen again and we do hope that you are satisfied with the outcome of your dispute.
We thank you for your feedback and for making use of Compuscan.