CW
Chris W

1 reviews | Active since Feb 2018

31 Oct 2019, 09:43

LITTLE TO NO SERVICE RECEIVED.

Good Day,

My information on the credit bureau requires updating for some time now and whenever I attempt to send an email, it consistently bounces back due to the email being full.

Thereafter I attempted calling and being placed on hold for 45 minutes, I have lost out on paid airtime and incurring several costs on my own just to get ahold of an agent.

This needs to be disputed urgently as this is affecting my profile.

Contact number : *** Email: ***

Kind Regards.

0
Replies (3)
Experian SA
Experian SA's reply31 Oct 2019, 09:46
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
CW
Chris W's update31 Oct 2019, 10:06
Reviewer Update
Thank you, a consultant has provided me with feedback which was needed.

Great service on their follow ups.
Experian SA
Experian SA's reply31 Oct 2019, 11:46
Official
Good day

Thank you for the feedback.

Regards,
Experian Contact Centre