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silindile M

1 reviews | Active since Oct 2013

30 Apr 2015, 15:47

Listed for a nil balance account

I was listed by a supplier for an account which I have already settled. Since february the credit provider has been sending information to Compuscan to update their database. Again on April 4th, 14th and 17th a request was sent to update there database. <br> <br> It came to a point were I had to challenge my credit report, as always I have to wait 20 business days for them to investigate, when a request has been sent numerous times. This has become a serious inconvinience.

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Replies (1)
Experian SA
Experian SA's reply30 Apr 2015, 16:56
Official
Hello lindim1,

We can confirm that we have received the validation from the credit provider and that we have escalated the matter for an update on your credit report.

Please feel free to contact us directly should you have any further questions.

Kind Regards,

Compuscan Consumer Care: ***