Lesego Montshioagae Experian

I have had the worst service out of all the 4 credit bureaus from Experian. Lesego Montshioagae and Buyile Thobela. They are unprofessional (hang up the phone in my ear) and do not care for the consumer at all. After sending all the required documents they still refuse to remove the record. I will be taking this matter further.