Laura from Experian is very much unprofessional!!!

Good day

I have just checked and still Experian didn’t update my Vodacom *** as never being in default as per instruction from Vodacom. Experian this is so fustrating why have you turned like this guys???not caring about ruining people’s credit profile. Vodacom as long sent instruction to update..why is it difficult to update on your side!!!!

Good Afternoon

The current status shows that you haven’t updated as per Vodacom’s instruction. Nov 2021 still showing that I missed payment of which is wrong because I didn’t miss payment. Can you please update payment behaviour for Nov 2021 as paid. I have my account statement from Vodacom

Good Morning

Is very much frustrating that you guys keep on going back and forth. You keep on giving me this response from Nkululeko of which she later confirmed that it was Vodacom’s fault. I never missed payment. Why are you not looking for instruction sent by Vodacom to update my payment behaviour of Nov 2021.

Experian Team this is frustrating!!!!!

Transunion long updated my credit profile as per Vodacom’s request but you guys you keep on sending me 1 email that is about tarnishing my name!!!!The very same Nkululeko A Vilakazi that you keep on sending the email of confirmed later on with the below email:

Good day,

We have loaded another instruction to amend the month which reflects that there was a defaulted payment.

Regards,

Nkululeko A Vilakazi


-----Original Message-----
From: Sello Mothupi
Sent: Mon Nov 21 2022 15:11:27 GMT+0200 (Central Africa Time)
To: Legalclo
Subject: Re: EC-1EPT-1OG6C7 Fwd: Re: Ref:

CYBER SECURITY WARNING: This email is from an external source - be careful of attachments and links. Please follow the Cyber Code and report suspicious emails.

Hi Nkululeko,

I.D ***


Regards
Sello Ephraim Mothopi

On Mon, 21 Nov 2022 at 15:10, Legalclo > wrote:
Good day,

We will load another instruction to Experian, kindly provide us with your ID number as non is provided on this case number.

Regards,

Nkululeko A Vilakazi


-----Original Message-----
From: Sello Mothupi
Sent: Mon Nov 21 2022 10:14:07 GMT+0200 (Central Africa Time)
To: *********
Subject: Fwd: Re: Ref:

CYBER SECURITY WARNING: This email is from an external source - be careful of attachments and links. Please follow the Cyber Code and report suspicious emails.

Hi Nkululeko,

Please see the below feedback from Experian.


Thank you
Sello Ephraim Mothopi

---------- Forwarded message ---------
From: Experian South Africa >
Date: Mon, 21 Nov 2022 at 09:25
Subject: Re: Re: Ref:
To: Sellomothupi46 >


## - If you need to reply, please type above this line - ##

Good day Sello, thank you for your e-mail.

Kindly request the credit grantor (Vodacom) to send (Experian) the instruction to update as they are aware of the process.

Kind regards,

Patricia

Call Centre Representative
Experian South Africa (Pty) Ltd| http://www.experian.co.za
[Experian Logo]

[OLP7X0-7YMK4]

I won’t recommend Experian to anyone you guy’s service is very bad bad bad!!!!!!. I try to call you. You don’t even answer the call and now is almost 2 months hassling to get my payment behaviour(Nov 2021) rightfully updated. Yet you keep on sending me the same email/response that has been long rectified by the very sane person from Vodacom!!!!!