1 reviews | Active since May 2017
Lack of Service - Compuscan
On 4 February 2019 I lodged a dispute with Compuscan for a judgement that was on my profile. I spoke to numerous consultants who refused me the opportunity to escalate the matter to their superiors as they clearly did not know what they were talking about. When I called this morning there was no record of me lodging a dispute even after I refered to emails that were sent to me regarding this matter. Then the reasons started why the matter has not been dealt with. I sent a copy of the recision of judgement that was granted by the court as the judgement that was taken against me was ********. I emailed Compuscan an electronic copy of the recission order. I have tried on several occassions to make contact with someone in management or team leader position but I have been unsuccessful. The service of this company has been poor and yet they wheel the power to maintain a record on my credit history that impacts my financial existence.
We appreciate the time taken to notify us of your dissatisfaction.
One of our Team leaders have spoken with you in this regard and will log a dispute for which will be escalated to get resolved as soon as possible,
Kind Regards,
We appreciate the time taken to notify us of your dissatisfaction.
One of our Team leaders have spoken with you in this regard and will log a dispute for which will be escalated to get resolved as soon as possible,
Kind Regards,
