GS
Gurshen S

1 reviews | Active since Nov 2012

04 Jun 2018, 08:58

Just the worst

Of the three major credit bureas in SA, Experian id by far the worse. From their lack of response to their incompetance when you finall get hold of one of their useless unproffesional call centre agent. They should really take a leaf out of the book of Transunion and Compuscan . On 13/04/2018 my debt counsellor emailed all the credit bureas a count recission order to romove the debt review flag against my name. Yeah you guest right, it is only reflecting at Experian. When i call, "we are still waiting for the count to confirm" Do they follow up? Ofcoz not. It is not their lives thats been put on hold. Wish there is a way we could take them to court so that they can loose their licence or put under review or something. Now ill get an automatic reply saying they will get back to me.

0
Replies (2)
Experian SA
Experian SA's reply04 Jun 2018, 09:17
Official

Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Experian Contact Centre

GS
Gurshen S's update07 Jun 2018, 11:37
Reviewer Update
Did you follow up with the court? Is the debt review flag been removed?