KM
Karlheinz M

1 reviews | Active since Aug 2018

12 Sept 2018, 07:13

Judgement NOT REMOVED

After 2 weeks of sending in a paid up letter of my judgement, Experian still hasn’t updated my profile. After numerous attempts and phone calls, I was told yesterday 11th of September, they would contact me before the end of the business day, however nothing happened. I have a deposit down on a vehicle and this situation is a hindrance in the process of application. According to law the judgement needs to be removed after 7 working days and it’s been 10 working days already.

If it is not updated by today 12th September, I will seek further advice.

Kind regards Karlheinz Muller ********** 129089

0
Replies (1)
Experian SA
Experian SA's reply12 Sept 2018, 07:16
Official

Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Experian Contact Centre