I’ve had a very frustrating experience with Experian regarding a dispute on my credit report. I’ve been trying to resolve an issue where a prescribed debt from a company called Nimble Group is still listed on my profile. Despite submitting multiple disput

 

Dear Francois,

We sincerely apologise for the frustration you have experienced while trying to resolve this dispute. We understand how upsetting it is to see a debt you believe to be prescribed remain on your credit profile, particularly after submitting multiple disputes.

We regret that your previous disputes were closed without the resolution and clarity you expected. This is not the experience we want for our consumers, and we acknowledge your dissatisfaction with how this matter has been handled to date.

To ensure your matter receives appropriate attention and can be reviewed more thoroughly, please provide the reference number/s. This will allow a dedicated team to assess the matter and assist further.

Once again, we apologize for the inconvenience and frustration caused and appreciate you bringing your experience to our attention.

Kind regards,