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arno.olinger arno.olinger

1 reviews | Active since Nov 2016

29 Jan 2021, 11:39

It takes years for them to remove a judgement, still not.

Email to the Chief Consumer Officer 29/01/2021, 6am.

Morning ****,

I have a serious problem with an incorrect judgment issued against my name, ATTORNEYS INSTRUCTED YOU and compuscan to REMOVE MY JUDGEMENT IN 2018, no surprise, nothing done. After NUMEROUS EFFORTS to contact an actual human being at Experian this turned out to be a myth. Sent emails to consumer services, NO RESPONSE. Sent my ID and proof of residence to reset and access my profile, NO RESPONSE. What type of service do you actually offer?, oh, the service of nothingness! Your hello Peter profile scores a miserable 1.79 out of 10 with a huge amount of complaints not responded to. This must work wonders for your companies image.

All I am asking is for your help to sort this out. I might be a small speck on your horizon but I deserve to also move forward and create a better life for my family, just as you do. So please see the attached instruction from the attorneys office and can I receive feedback by today.

As of writing no response still, no surprise. Experian has put my life on pause, I wonder if there can be legal recourse?

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Replies (1)
Experian SA
Experian SA's reply02 Feb 2021, 12:03
Official
 
Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Consumer Care Team