MP
Mpho P

1 reviews | Active since Apr 2017

18 Jan 2021, 13:39

Intelligence being tested by *****

My consumer right are being violated.

Compuscan and Experian do not want to log my dispute for enquires.

I logged a dispute for FNB on the 29/12/2020 , I have been sent from pillar to post ,they said they will not log disputes because there is a form I need to fill in , This phone disclaimer has nothing to do with my dispute.

The one consultant LUSIZO had a nerve to say that removing dispute will not change my credit status.

The team leader LEAH has now since been ignoring my question regarding filling that form. I guess to them I am uneducated ? My intelligence is being tested regarding that form ,however just now that this will not be the end.

0
Replies (2)
Experian SA
Experian SA's reply22 Jan 2021, 13:51
Official
 Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Consumer Care Team 

Best regards,

MP
Mpho P's update23 Jan 2021, 05:27
Reviewer Update
And when will this be done because I am still waiting?