1 reviews | Active since Jan 2013
Information outdated and inaccurate yet no response to rectify
I find it hard to believe that this is the only credit bureau that has not removed an default even after it has been paid up more than a month ago. The 3rd party who the account has been sold to (DMC) has updated their details yet the Finchoice default is still on my account. As well as other accounts whose details is incorrect.
Now firstly this default should have been removed within 48 hours after being paid now a month later I am still expected to lodge a dispute and wait the required 21 days due to the fact that someone did not do their job.
I have sent the paid up letters to Compuscan but am still awaiting a reference number. I refuse to be penalized due to the fact that you cannot ensure that your details is up to date regarding my profile I will be seeking legal advise and also report the matter to the ombudsman.
It is shocking that so many institutions makes use of your service yet the information you provide is so inaccurate.
We will log the dispute for you and find out from the collectors why the payment has not yet been submitted to us.
We will also update the account for you once confirmed.
Kind regards,
Compuscan.
We will log the dispute for you and find out from the collectors why the payment has not yet been submitted to us.
We will also update the account for you once confirmed.
Kind regards,
Compuscan.
Kind regards,
Compuscan
Kind regards,
Compuscan
