MS
Maletsatsi S
1 reviews | Active since Oct 2012
05 Oct 2025, 08:47
Incorrect Status Update
I have sent my clearance certificate with all paid up letters however I am still flagged under debt review. Transunion, XDS, CPB have updated accordingly however you still have me flagged and this is affecting me negatively.
Helpful (0)
Replies (8)0
Replies (8)
Experian SA's replyOfficial
20 Oct 2025, 08:27 Good day
We would like to apologies for the delay in attending to your query.
Kindly note that the request should come from the debt counselor and be forwarded to *** for further assistance.
Regards,
Customer Relations Centre
We would like to apologies for the delay in attending to your query.
Kindly note that the request should come from the debt counselor and be forwarded to *** for further assistance.
Regards,
Customer Relations Centre
Best regards,
Experian SA's reply20 Oct 2025, 08:27
Official
Good day
We would like to apologies for the delay in attending to your query.
Kindly note that the request should come from the debt counselor and be forwarded to *** for further assistance.
Regards,
Customer Relations Centre
We would like to apologies for the delay in attending to your query.
Kindly note that the request should come from the debt counselor and be forwarded to *** for further assistance.
Regards,
Customer Relations Centre
Best regards,
MS
Maletsatsi S's updateReviewer Update
20 Oct 2025, 08:32Good Day,
That resquest was sent by my debt counselor on the 1st of September 2025 already. I then sent it again personally. Please check communicating sent by my debt counselor and myself using my ID number as it's noted on the subject line.
Kind regards
That resquest was sent by my debt counselor on the 1st of September 2025 already. I then sent it again personally. Please check communicating sent by my debt counselor and myself using my ID number as it's noted on the subject line.
Kind regards
MS
Maletsatsi S's update20 Oct 2025, 08:32
Reviewer Update
Good Day,
That resquest was sent by my debt counselor on the 1st of September 2025 already. I then sent it again personally. Please check communicating sent by my debt counselor and myself using my ID number as it's noted on the subject line.
Kind regards
That resquest was sent by my debt counselor on the 1st of September 2025 already. I then sent it again personally. Please check communicating sent by my debt counselor and myself using my ID number as it's noted on the subject line.
Kind regards
MS
Maletsatsi S's updateReviewer Update
20 Oct 2025, 08:38The communication is from Debt Busters and was actually sent to the mentioned email address on the 11th of September 2025.
Please update accordingly
Please update accordingly
MS
Maletsatsi S's update20 Oct 2025, 08:38
Reviewer Update
The communication is from Debt Busters and was actually sent to the mentioned email address on the 11th of September 2025.
Please update accordingly
Please update accordingly
MS
Maletsatsi S's updateReviewer Update
20 Oct 2025, 09:11In addition, NCR confirmed from their side the flag was removed on the 30th of September 2025. I also have a screenshot of the DHS confirming my clearance.
Therefore, I need you to please confirm if your system has been updated accordingly like the other credit bureaus have.
Therefore, I need you to please confirm if your system has been updated accordingly like the other credit bureaus have.
MS
Maletsatsi S's update20 Oct 2025, 09:11
Reviewer Update
In addition, NCR confirmed from their side the flag was removed on the 30th of September 2025. I also have a screenshot of the DHS confirming my clearance.
Therefore, I need you to please confirm if your system has been updated accordingly like the other credit bureaus have.
Therefore, I need you to please confirm if your system has been updated accordingly like the other credit bureaus have.
Experian SA's replyOfficial
21 Oct 2025, 15:06Good day and thank you for your response.
We escalated your matter to data team and they advised that they received your query with reference number DAD-420797 and is deemed as completed.
Please advise if more assistance is required from their side.
Warmest Regards
We escalated your matter to data team and they advised that they received your query with reference number DAD-420797 and is deemed as completed.
Please advise if more assistance is required from their side.
Warmest Regards
Best regards,
Experian SA's reply21 Oct 2025, 15:06
Official
Good day and thank you for your response.
We escalated your matter to data team and they advised that they received your query with reference number DAD-420797 and is deemed as completed.
Please advise if more assistance is required from their side.
Warmest Regards
We escalated your matter to data team and they advised that they received your query with reference number DAD-420797 and is deemed as completed.
Please advise if more assistance is required from their side.
Warmest Regards
Best regards,
Experian SA's replyOfficial
21 Oct 2025, 15:07Good day and thank you for your response.
We escalated your matter to data team and they advised that they received your query with reference number DAD-420797 and is deemed as completed.
Please advise if more assistance is required from their side.
Warmest Regards
We escalated your matter to data team and they advised that they received your query with reference number DAD-420797 and is deemed as completed.
Please advise if more assistance is required from their side.
Warmest Regards
Best regards,
Experian SA's reply21 Oct 2025, 15:07
Official
Good day and thank you for your response.
We escalated your matter to data team and they advised that they received your query with reference number DAD-420797 and is deemed as completed.
Please advise if more assistance is required from their side.
Warmest Regards
We escalated your matter to data team and they advised that they received your query with reference number DAD-420797 and is deemed as completed.
Please advise if more assistance is required from their side.
Warmest Regards
Best regards,
MS
Maletsatsi S's updateReviewer Update
21 Oct 2025, 15:10Good day
Thank you for your response. Are you confirming that my debt review flag has been removed/cleared from Experian?
Thanks
Thank you for your response. Are you confirming that my debt review flag has been removed/cleared from Experian?
Thanks
MS
Maletsatsi S's update21 Oct 2025, 15:10
Reviewer Update
Good day
Thank you for your response. Are you confirming that my debt review flag has been removed/cleared from Experian?
Thanks
Thank you for your response. Are you confirming that my debt review flag has been removed/cleared from Experian?
Thanks
Experian SA's replyOfficial
21 Oct 2025, 15:22Thanks
Best regards,
Experian SA's reply21 Oct 2025, 15:22
Official
Thanks
Best regards,