TB
Thinus B
1 reviews | Active since Oct 2010
18 Aug 2020, 09:59
Incorrect payment profile updates!!
Got confirmation from ABSA that both Experian and Vericred advised that my payment profiles were updated on my Vehicle Finance account after numerous complaints of "Missed Payments" on my profile over the past 5 years. The only thing that was uodated based on my latest report is that the account has been paid up, none of the incorrect "missed payments" were updated. Ref number supp**** by ABSA is ECA***
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Replies (5)0
Replies (5)
Experian SA's replyOfficial
19 Aug 2020, 07:39 Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Best regards,
Experian SA's reply19 Aug 2020, 07:39
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Best regards,
TB
Thinus B's updateReviewer Update
28 Aug 2020, 10:36Still waiting for a consultant to get in touch.
TB
Thinus B's update28 Aug 2020, 10:36
Reviewer Update
Still waiting for a consultant to get in touch.
TB
Thinus B's updateReviewer Update
04 Sept 2020, 13:01And still waiting!!
TB
Thinus B's update04 Sept 2020, 13:01
Reviewer Update
And still waiting!!
TB
Thinus B's updateReviewer Update
07 Sept 2020, 14:303 weeks and no consultant tried to get in touch. Your phones are not being answered as well as emails not responded to. I've referred the matter to the National Credit Regulator, maybe they have better luck in getting resolution!!
TB
Thinus B's update07 Sept 2020, 14:30
Reviewer Update
3 weeks and no consultant tried to get in touch. Your phones are not being answered as well as emails not responded to. I've referred the matter to the National Credit Regulator, maybe they have better luck in getting resolution!!
TB
Thinus B's updateReviewer Update
11 Sept 2020, 07:45Almost a month no response. Experian don't answer their phones or respond to emails either. Pathetic!!
TB
Thinus B's update11 Sept 2020, 07:45
Reviewer Update
Almost a month no response. Experian don't answer their phones or respond to emails either. Pathetic!!