Incorrect information on my credit profile

Experian refuses to remove an incorrect judgement placed on my name by a creditor who had acknowledge it was incorrect and email all credit bureaus on the 9Th March to remove the judgement however after calls and emails Experian will not remove it instead this utterly rude agent tells me i didnt pay my debt thats why i have a judgement and it will not be removed. Who are you to tell me about what I did and didnt do, has no clue of my predicament and to give me advise on paying my account really! I am so livered with these agents, I will be logging a dispute with the credit ombudsman as well.