CG
Charl G

1 reviews | Active since Sept 2017

20 Jul 2020, 14:15

Incorrect information on credit report

I have paid my FNB TEMP LOAN on time more than two months ago .

I have logged two complaint with them where they then sent the paid up letters to yourself to update my credit score.

I have also sent an email myself with all required documents and paid up letter however it still shows as two months behind only with you guys .

I have had no response to mails or to calling the call centre .

Not sure if even complaining here will help ?

0
Replies (1)
Experian SA
Experian SA's reply04 Aug 2020, 11:09
Official
 
Good Day, 

We apologies for delay in responding to your request 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Experian Contact Centre