NR
Naeema R

1 reviews | Active since May 2019

11 Sept 2020, 11:26

Incorrect Info-Debt Restructure on Credit Profile with no score affecting Consumer Report Negatively

I have been disputing issues with incorrect credit information on my Credit report , but I am not satisfied with the outcome of the disputes as the information on the report has not been fixed and I have evidence , paid up letters and no outstanding arrears account but still it shows Debit Restructure on my credit report which I would love to have you remove as there is no Debt Restructure as I have no open or closed accounts that is under Debt review...

Please can we get this resolved and updated with correct,accurate and true information asap.

There is an active FNB account which was paid up in 2019 which needs to be moved as a Closed account, Debt restructure on my profile which is in H status needs to be removed completely .What am i under Debt restructure for seeing that you have this on my credit report ?

Kind Regards Naeema

0
Replies (2)
Experian SA
Experian SA's reply06 Oct 2020, 13:18
Official
Good Day,
 
  We apologies for delay in responding to your request Thank you for bringing this issue to our attention.
 
 A consultant will be in touch shortly to assist.
 
 Regards,
 
 Experian Contact Centre
NR
Naeema R's update07 Oct 2020, 12:31
Reviewer Update
Hi Experian

After receiving an email, with no proof of stating that the Debt Restructure has been removed.
After checking with the bond practitoner this still reflecting and I have also checked under Personal on Clearscore this is still there. I would really appreciate that you rectify this with proof that it has been fixed on my credit record please.