1 reviews | Active since Sept 2017
Incorrect Credit Report
Unfortunately, I have found it extremely difficult to get through to Experian — they do not answer phone calls and are slow to respond to emails. The level of service has been highly unsatisfactory, which is increasingly frustrating.
I have repeatedly explained that I work in the financial services industry, where maintaining a clean and accurate credit profile is of critical importance. There were two credit providers with incorrect information on my report. While they claim that the the one issue has been resolved, there has been no feedback regarding the other account.
I have been trying to resolve this issue since March, and it is unacceptable that it is still unresolved. I kindly request your urgent assistance in ensuring this matter is properly addressed.
We apologize for any inconvenience caused. Our team will be in touch via email during the course of the day.
Regards,
Customer Relations Centre
We apologize for any inconvenience caused. Our team will be in touch via email during the course of the day.
Regards,
Customer Relations Centre
