1 reviews | Active since Nov 2016
*********** staff not reading and only assuming, not correcting their mistakes asap
Have have been fighting numerous fights between Nedbank and Experian. I was listed for a Nedbank personal loan that was not mine for R25000 I received a letter from Nedbank that it has been fixed but experian does not fix or remove it from my credit report. I have done a dispute last month and it came back saying that I still owe nedbank the outstanding amount and that they are unable to remove it from the credit report. They also said that we must see the attached document. The attached document shows a different person name and surname that is under administration and it is not me. So who can make errors and play with other people's credit and id numbers and not fix their mistakes. My next move is the credit ombudsman and I really am not going to wait another 20 days or even a day for this stupid mistake to be fixed. I need my credit report fixed before the end of the day and between Nedbank and Experian they can decide how they are going to do this.
Experian
Experian surname: KIESER
Experian names: MADEL
Supplier
NEDBANK LIMITED
Payment Cycle
9????? ********** ********** ********** ********** 00
Account No
********** ********** 01
Account Type
Micro loan
Account Status
Open or current
Status Date
31 May 2015
Open Date
4 Nov 2004
Open Balance
R9,800
High Limit
R0
Current Balance
R25,409
Balance Date
31 May 2015
Last Payment Date
30 May 2015
Installment
R876
Payment Status
9 months in arrears
Overdue Amount
R25,409
Deferred Payment Date
---
Payment Type
Other
Repayment Frequency
Monthly
Third Party Name
Account Sold To Third Party
No
No Of Participants in Joint Loan
0
OwnerShip Type
Other
Bureau Flag
Experian
Load Indicator
Payment profile
Loan Type
Term Loans (multiple repayment loan non payroll deducted)
End Use Code
O
Settlement Date
---
Interest Rate Type
Prime coupled
Repayment Period Type
Months
Repayment Period
24
Data Submission Category
Category B
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
