1 reviews | Active since Jun 2019
*********** service from Compuscan
*********** employees with a no care attitude. For months I have tried to clear my name of incorrect information. Month after month I jumped through the hoops with no results with excuses that is not in line with the credit act of South Africa, the worst one was that the settlement letter must be older than 60 days. The accounts was closed more than a year ago. After asking about speaking to a Manager I was casualy ignored. Struggling with a bunch of incorrect information for months submitting the same information month after month. Finally after three months only one remained, frustrated I contacted the Credit Ombudsman and suddenly there was a bit more interest in helping me, they let me get a letter to proof there was no missed premiums and so I did. After begging them to resolve it quickly since it is their fault they made sure to only do something on day 20 as it was the cutoff they are allowed. Once more no change on the report still the same incorrect information. I have now logged a complaint at NCR and are looking into reporting them to the National Tribunal. I will also try to get someone like Carte Blanche and Afriforum involved. Pity there is not a zero star option on hellopeter.
