*********** credit bureau

Good evening all. I have one major issue, basically all the credit Bureaus has made my life hell. Years ago, i went on debt review, then my finances changed and i filled in the Form 17, and debt counselling was cancelled. The Debt counselors did send the letter to all the credit bureaus in February 2017 already. On the letter it states that all credit bureaus must remove the debt review flag from my name in 5 days. Well its been 2 years, and guess what, it is still on my name. I paid all my debt, settled all my accounts, on my own , without debt review. I don't even have any debt left, but since Monday 1 April 2019, i wanted to take out a personal loan, for study reasons and for a personal matter, its quite urgent. But then i got the news that i can't, because I'm under debt review. I phoned and emailed the debt counselors, and they confirmed that I definitely are not under debt review, and even sent me the proof. I then Called the Credit Bureau and they stated that it will take at least 20 days to clear my name. Now my problem is. I did my part, paid my bills and cleared all my debt, and 2 years ago they were instructed to clear my name by the debt counselors, and they never did. So who is at fault here? I mean, really... I urgently need to get a loan, but because someone at the Bureaus didn't care, or just maybe conveniently forgot to take my name off the debt review status, now i have to suffer. Why cant they help me sooner, they know my situation and explained to them that it is urgent, but still they just don't care. I'm not at fault here, they should have taken me off 2 years ago as instructed by emails. Now, not even to mention my bank , they don't even want to help me, and i have been banking with them for years.

It makes me sick to the bone, to know that i have done everything to clear my debt, and no one seems to want to help.