MM
Mamo M

1 reviews | Active since Feb 2017

24 May 2018, 16:14

*********** Consumer Relations Consultants

I have a profile with Experian however I cant access my report when I log in as the "Get My Report" tab is redundant, thus I cannot access my report.

I have sent a numerous e-mails since 22 April 2018 asking for assistance yet the only feedback I receive is " Please provide us with your id copy or id number so that we can assist you" but then after submitting this nothing happens.

Then I tried to call their ********** customer line yet it is never answered, This is frustrating and appalling.

Disappointed Customer, Mamotse

0
Replies (1)
Experian SA
Experian SA's reply25 May 2018, 07:44
Official

Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Experian Contact Centre