INCOMPETANCE. NOT WILLING TO UPDATE RECORDS

Item: Experian SA
Rating: 1
Author: ALPHY M

Standardbank shared information with you to update your database already. You **** and said you have successfully updated my account. I do not want to wait 20 days anymore and standardbank has informed you over 2 month ago.

Helpful (0)

Replies (4)

Experian SA's replyOfficial

04 Jan 2019, 15:26

Good day

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Experian SA's reply04 Jan 2019, 15:26

Official

Experian SA's replyOfficial

07 Jan 2019, 10:52

Good day

One of team leaders will be in contact with you shortly.

Kind Regards,

Experian SA's reply07 Jan 2019, 10:52

Official

Good day

One of team leaders will be in contact with you shortly.

Kind Regards,

ALPHY M's updateReviewer Update

09 Jan 2019, 12:26

Thank you so much for your professionalism. I appreciate your communication and speedy resolution of my case. Thank you to Stefan Kotze as well.

ALPHY M's update09 Jan 2019, 12:26

Reviewer Update

Thank you so much for your professionalism. I appreciate your communication and speedy resolution of my case. Thank you to Stefan Kotze as well.

Experian SA's replyOfficial

09 Jan 2019, 12:44

Good day

You are most welcome.

We will relay the message to Stefan.

Kind Regards,

Experian SA's reply09 Jan 2019, 12:44

Official

Good day

You are most welcome.

We will relay the message to Stefan.

Kind Regards,