RR
Rose R

1 reviews | Active since Dec 2015

25 Jul 2020, 02:19

Inaccurate information seems to be the best to them

I have 5 accounts that have inaccurate information on my profile, some accounts where closed and now they have reopen then, SAHL default on my profile for 1year 6 months, queried it with management and it was removed for a few months, now it's back. My MTN was settled in 2010 they brought back to profile 2020, True worth account was closed for 3 months, now it's open again, FNB duplicate was closed now they have opened another one, COBOL account settled, they listed as default though I sent paid up letters. I see there are many other customers complaining about the same thing. This needs to reach creditors, they r losing customers due to incorrect information or should we contact EFF to make the noise for us. How many others are out there that are not even aware.

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Replies (1)
Experian SA
Experian SA's reply27 Jul 2020, 15:49
Official
Good day Rudzani

We apologise for your bad experience.

We have escalated your matter to the relevant department and our consumer care team will be in contact with you.

Kind Regards,