SN
Sanele N

1 reviews | Active since Aug 2021

27 Aug 2026, 15:41

I'm not in debt but I can't get credit

Hi Hellopeter,

I had outstanding debt which I settled last year August and the account was removed from my profile. However, a year later I'm still struggling to get credit from retails/ banks. My recent credit application was to Truworths and I have no idea why they declined me credit. My credit score has remained 586 for a while now due to not having a credit card or a store account. I would like ExperianSA to identify the reason why I can't get credit because I'm no longer in debt, I want to start building my credit again, as I was told I need to start with a small account and build my way up. Please help.

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Replies (1)
Experian SA
Experian SA's reply11 Sept 2026, 07:39
Official
Good day,

We would like to offer our apologies for the inconvenience caused in this matter.

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,
Customer Relations Centre