LM
Lucas M

1 reviews | Active since Oct 2021

14 Feb 2022, 19:21

I need my name cleared from debt review!!!

I received my debt review clearance certificate last year end of November and I need to follow up with Experian to check if I am no longer flagged under debt review but no one answers or responds to emails. Please this is urgent as I cannot apply for any credit. The information on mycreditexpert and mycreditcheck is inaccurate. All the other bureaus have updated accordingly except for Experian. Somebody please get in touch!!

0
Replies (2)
Experian SA
Experian SA's reply16 Feb 2022, 07:15
Official
Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch.

Regards,

Customer Relations Centre

LM
Lucas M's update17 Feb 2022, 11:00
Reviewer Update
Hi,

The debt review flag has been removed from my profile. Thank you.

Please also update the mycreditcheck profile to be in-sync with mycreditexpert. The mycreditcheck profile shows old debts that I have settled and closed a long time ago. Namely the two MBD Legal collections debts that show arrears of which I have since settled and they should be closed as they are closed on mycreditexpert. Thank you.