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Mduduzi M
1 reviews | Active since Dec 2016
06 Dec 2023, 13:01
I hate Experian with passion, *** service altogether
This company's client service is the worst. I have logged a dispute and it is taking them 600 years to resolve this. they have 2 credit report portals. Mycreditcheck and Mycreditexpect. They have a closed account showing as OPEN on Mycreditexpect and the same account is correctly listed as closed on Mycreditcheck. When I raised the dispute, I was met with so much difficulty as every email communication comes with new reference numbers and I always have to reexplain myself. Try calling their call center, you will wait 45 minutes and eventually the call will be dropped. I hate Experian to the core because they are the reason I am not getting a vehicle for festives
Helpful (0)
Replies (2)0
Replies (2)Experian SA's replyOfficial
12 Dec 2023, 09:59Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply12 Dec 2023, 09:59
Official
Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's replyOfficial
12 Dec 2023, 10:03Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
Experian SA's reply12 Dec 2023, 10:03
Official
Good day,
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
