BM
Boitumelo M

1 reviews | Active since Mar 2013

19 Feb 2021, 14:03

Holding on the phone for 30 minutes

I have been holding on the phone for 30 minutes. What kind of business practice is this? This is not acceptable, I have a very urgent query that needs to be sorted out today and need someone to speak to as I stand to lose a home! Can someone please reach out to me urgently

0
Replies (1)
Experian SA
Experian SA's reply23 Feb 2021, 08:12
Official
 
Good Day, 

Thank you for bringing this issue to our attention. 

A consultant will be in touch shortly to assist. 

Regards, 

Consumer Care Team