have to remove paid up account

I can’t understand the service I am receiving from Experian; this is the worst company that I every had to deal with, Experian name is so bad on Hellopeter, people complaining, and you don’t even answer them. You should be ashamed about your services, I can’t believe companies are using you as a service provider, you people are destroying people’s life’s due to incompetence.

I am on the line for more than an hour holding to be helped but no answer.

I have sent more than 10 emails to you to clear my name. And still nothing I get read that you read my email, but you just ignore my emails.

EXPERIAN-231938 – and nothing further.

And then you cut of the line……

What more must we as customers do to get assistance from you people.