SN
Sello N

1 reviews | Active since Dec 2018

04 Jan 2021, 08:49

Gross incompetence

I shall keep these reviews coming until you do the right thing, I was told an email was sent to me with feedback of the clearance certificate, I haven't received that email. Why is my report only updated on www.mycreditexpert.co.za and not on www.mycreditcheck.co.za? What have you guys done with my query regarding my MTN account?

0
Replies (2)
SN
Sello N's update06 Jan 2021, 06:25
Reviewer Update
So you guys decided to ignore this? Should I escalate this and report it to the National Credit Regulator?
Experian SA
Experian SA's reply08 Jan 2021, 13:25
Official

Good Day,

Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Consumer Care Team