gK
gabanatlotlo K

1 reviews | Active since Nov 2013

09 Jan 2020, 16:39

GOOD CUSTOMER CARE

i was so frustrated with waiting for my call to be answered at Experian cal center. the moment it was answered i met with Rufiwa Phungo who did an apology on behalf of his company. the reason he gave was high call volume.

i want to recommend this young man for the trouble he took and the assistance he gave. he trained me on how i should maintain my accounts and which accounts are problematic to my credit score. i wish we had people like him who are dedicated to their jobs and they understand client help. thank you very much Rufiwa

0
Replies (1)
Experian SA
Experian SA's reply09 Jan 2020, 16:42
Official
Good day

Thank you for the message, we will pass it on.

Kind Regards

Contact Centre Team