Generic Replies Are Not a Resolution

Experian’s response to my HelloPeter complaint was a generic message asking me to log a dispute online — the very thing I already did without any success. This is not helpful, nor is it acceptable. Credit bureaus have a duty to handle disputes with diligence and transparency, especially when it affects people’s financial credibility. A serious matter like this deserves more than a copy-paste response. I expect Experian to investigate this matter properly and communicate with me directly — not send me in circles.