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Wez O

1 reviews | Active since Aug 2023

07 Nov 2023, 07:01

FRUSTRATED BECAUSE OF MOMTHS OF SUFFERING

I have never been so disappointed in my life! I am a young black South African woman who has done my utmost best to pay debt that I owed. The attorney sent me a settlement letter. For almost 1 year now Experian refuse to asssig me to remove this from my credit score. ZAIN GOLDING IS SO EXTREMELY RUDE!! He doesn’t reply to emails that I have sent. I literally sent him more than 50 mails and he has never rep****! My credit score is always going down because of this and I am unable to meet my goal of buying a house in the new year!!!! Every other beaur has removed it except you people. Each and every month the almighty God gives us you will put it back!!!!!!! I am so frustrated that I am writing this crying in my car!!

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Replies (1)
Experian SA
Experian SA's reply09 Nov 2023, 12:41
Official
 
Good day, 

We would like to offer our apologies for the inconvenience caused in this matter. 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 
Customer Relations Centre