MP
Mpho P
1 reviews | Active since Apr 2017
09 Feb 2021, 12:35
***** again and again
I got an sms that someone has done an enquiry on my profile.I used link to check however the OTP pin is delayed and this resulted in my adding expired OTPs until account blocked and now I am instructed to send ID and Proof of Residence.Then wait for ***** to happen on my account 48hours.This is unacceptable and issue is not my my side.Right now I still waiting disputes on enquiries done *******ly on my account.
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Experian SA's replyOfficial
11 Feb 2021, 12:40 Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
Best regards,
Experian SA's reply11 Feb 2021, 12:40
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
Best regards,