FN
Freddy N

1 reviews | Active since Nov 2021

21 Nov 2021, 19:09

Fix credit report

Hellopeter

I've been a victim of ***** this is what happened. On the 6th of June 2021 I sent avon justine an email complaining about a ********** account that was on my name which I had no knowledge of . I only discovered that I owe avon justine when my request to open several accounts declined then when I followed up, I was told to go pay avon justine the amount of R999 ! which I am clueless how and when was it opened. When I checked my credit score it has dramatically dropped. Avon justineo rep**** on the 19th of July by saying that I did not open the account and they were going to fix my score it will only take 21 days , guess what it's been 4 months and 2 days since they promised to fix my credit score. Now my life is a living hell everywhere I go to open an account or make a credit they tell me how unreliable I am.

Submitted all the information as requested and I would like assistance with updating your records on my account. Avon Justine sent in a letter proving that I did not open an Avon Account. Now Experian is the one making my life difficult by not updating my credit score. I'm very disappointed in their service I can never get through to their service because whenever i send a an email I receive only an automated email.

0
Replies (2)
Experian SA
Experian SA's reply24 Nov 2021, 15:47
Official
  Good day  We would like to apologies for the inconvenience caused in this matter. 

Please note that the account does not reflect on both your profiles.

 Regards, 

Customer Relations Centre 

Best regards,

FN
Freddy N's update25 Nov 2021, 22:10
Reviewer Update
Thank you my matter has been resolved.