1 reviews | Active since Jun 2017
Financial impact on customer
If only the credit bureau would understand the impact that incorrect information listed has on a consumer. Two issues here:
1. Dispute resolved in our favor early however the dispute listing still flagged on profile, they tell me because the dispute was resolved early I must wait 9 days for the flag to fall away? Why? 2. Old prescribed accounts back on my profile after they have been previously removed? Now we have to wait another 20 days again 3. When using the website to log a dispute, no communications received, after following up by email, no response received. Then we have to call in and the dispute is logged only 2 weeks later 4. Each time we call in, have to hold at least 40 minutes before attended to
Come on Experian and Compuscan can we not do better than this? Once again its always the consumer who is impacted!!
Not what I hoped to hear but Ill have to accept that.
There should be two disputes. One for an old African bank account and one for an Absa bank account both accounts are prescribed.
When I called in earlier this week they confirmed both disputes where logged, however you have only mentioned one. Could you kindly confirm what is the status of both disputes please
Not what I hoped to hear but Ill have to accept that.
There should be two disputes. One for an old African bank account and one for an Absa bank account both accounts are prescribed.
When I called in earlier this week they confirmed both disputes where logged, however you have only mentioned one. Could you kindly confirm what is the status of both disputes please