TJ
Tarryn J

1 reviews | Active since Sept 2022

19 Sept 2022, 16:23

Fed up with ur ****

This is by far the most pathetic company that I have ever came across They never answer their phones wot kind of **** are u guys running I need my name take of from ur books

0
Replies (5)
Experian SA
Experian SA's reply22 Sept 2022, 15:33
Official
 Good day 

We would like to apologies for the inconvenience caused in this matter. 

Please advise which information you are disputing. 

Regards, 
Customer Relations Centre 

Best regards,

TJ
Tarryn J's update22 Sept 2022, 16:21
Reviewer Update
I would like my name taken off from ur books coz my clearance certificate has been issued to u guys and ya'll are jst not taking my name off from ur books.
Use are also no where to be found a person can't seem to get through to u guys why is that If I may ask? I jst need for u to unflagg my name from the debt review status as my debt council has sent u guys the U19 for I Evan mailed it to u guys myself aswell still nothing.
I jst feel like u guys are prolonging this unnecessary I have a life that I need to get on with I can't sit around and wait till u feel it's the right time to update my portfolio.
Do it asap bcoz ur busnis is getting a reali bad name due to the bad service that use are delivering
Experian SA
Experian SA's reply23 Sept 2022, 09:47
Official
 Good day
 Section 21 of the National Credit Amendment Act requires the debt counsellor to submit a certified copy of the clearance certificate to the credit bureaus.  The National Credit Regulator also requires the debt counsellor to submit the settlement letters that it obtained prior to issuing the clearance certificate at the same time to ensure that the rearranged accounts may be amended by the credit bureau as settled and to remove the negative months in arrears indicators from the payment profile of these accounts.
Please ask the debt counsellor to submit the required documents to our debt review departments at***This department will attend to the necessary amendments and will confirm with the debt counsellor once they process has been completed.
 Only the debt counsellor may send the documents to this e-mail address. 
 ** If your  debt counsellor have already done this, please submit a copy of the e-mail that was sent to *** so that we can follow up with this department on your behalf.
 Should you wish to discuss any of the content of this communication, please be advised that any of our Consumer Relations Consultants would be happy to assist Regards, 
Customer Relations Centre 




Best regards,

TJ
Tarryn J's update27 Sept 2022, 13:31
Reviewer Update
I have jst spoken to the debt councilor and she confirmed that she has sent u all the necessary paperwork and Evan went as far as forwarding me the mail so that I could see for myself it has been sent to u guys.
So why are u guys not removing my name from ur books
TJ
Tarryn J's update08 Nov 2022, 08:12
Reviewer Update
Hi so its been waayyy over 3 months and my name is still not taken off wot bogus company are u guys running I mean u guys are playing with lives ere.
I need to get on my with life iv paid my dews so I have the right to start over again I need to get my own place and in order for me to do so I need a credit score so u guys are legit ****ing with my life and I'm sick and tired of begging u guys to take my name of I mean I did once of payments everymonth I was **** broke but I made the sacrifice so why can't u do ur job and remove my name