SD
Suraj D

1 reviews | Active since May 2018

08 Jul 2025, 20:10

Extremely Frustrated.Experian Duplicates account after going down

UP.Experian goes down. comes back up and duplicates an Enquiry on my name twice!!! This is not on!!!! This is clearly an error on your side! I double checked with vodacom and other credit bureaus. you are the only one who has this duplication!!!!!

0
Replies (3)
Experian SA
Experian SA's reply09 Jul 2025, 13:49
Official
Good day,

We sincerely apologize for any inconvenience this may have caused.

To address the matter, please visit our website at https://up.experian.co.za/ where you will find the option to log a dispute regarding any information you believe to be incorrect.

Kind regards, 

Customer Relations Centre

SD
Suraj D's update09 Jul 2025, 20:11
Reviewer Update
Not Good enough
How do you expect me to log a call for an error you made?
The service provider confirms that they only made one application.

Experian this is unacceptable. Please resolve asap. Remove the duplicates immediately. I cannot wait a month for you to investigate your own errors
SD
Suraj D's update28 Jul 2025, 14:17
Reviewer Update
i logged disputes. I have not received any responses