zA
zain A

1 reviews | Active since Nov 2019

20 Aug 2024, 09:07

EXTREMELY BAD SERVICE FROM EXPERIAN IN HAVING CREDIT /LISTING UPDATED

I have settled my Vodacom account in Feb 2024 and have received a settlement letter from them .I have requested that this listing be removed from Experian as this account is paid up with proof yet i find myself waiting all these months . I have contacted the call centre numerous times but to no avail as i hold for 30 minutes. This is extremely annoying as i cannot seem to have this resolved.

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Replies (1)
Experian SA
Experian SA's reply21 Aug 2024, 11:24
Official

Good day, 

We would like to offer our apologies for the inconvenience caused in this matter. 

Thank you for bringing this issue to our attention. 

A consultant will be in touch. 

Regards, 

Customer Relations Centre