nM
nonkanyiso M
1 reviews | Active since Sept 2017
16 Apr 2022, 18:00
Extremely Bad service from Experian
Experian does not answer their phones. I have sent numerous emails to them in order for them to update negative information on my credit profile and they have not done so till date. There has also been an email from the NCR to them to remove the debt review flag but have not even responded. How on earth am I supposed to get ahold of these people. Very bad service I must say. Why are they even considered to be a credit bureau in the first place?????
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Replies (5)nM
nonkanyiso M's updateReviewer Update
19 Apr 2022, 14:07Thank you for your response. But what about all the accounts that fall under debt review that are still reflecting on my credit profile. Why are they still there when I have settled everything and even sent you a clearance certificate and the paid up letters. Please check your emails and update accordingly. Thanks.
nM
nonkanyiso M's update19 Apr 2022, 14:07
Reviewer Update
Thank you for your response. But what about all the accounts that fall under debt review that are still reflecting on my credit profile. Why are they still there when I have settled everything and even sent you a clearance certificate and the paid up letters. Please check your emails and update accordingly. Thanks.
nM
nonkanyiso M's updateReviewer Update
20 Apr 2022, 10:39Good day,
If you read my first complaint, you will see that I have mentioned that all that information was sent and nothing has bee done by Experian!!! How many times must I repeat myself. Please see reference number under which the email was sent from my debt: DIS-97364 NCRDC2484 - This email with the clearance certificate has been sent to you on this email on the 23rdof March 2022, and again on the 13 of April 2022 from ***...I even resent the documents to you on the 16 of April 2022 after receiving no response. Can this matter be attended to with urgency. My email address is ***
If you read my first complaint, you will see that I have mentioned that all that information was sent and nothing has bee done by Experian!!! How many times must I repeat myself. Please see reference number under which the email was sent from my debt: DIS-97364 NCRDC2484 - This email with the clearance certificate has been sent to you on this email on the 23rdof March 2022, and again on the 13 of April 2022 from ***...I even resent the documents to you on the 16 of April 2022 after receiving no response. Can this matter be attended to with urgency. My email address is ***
nM
nonkanyiso M's update20 Apr 2022, 10:39
Reviewer Update
Good day,
If you read my first complaint, you will see that I have mentioned that all that information was sent and nothing has bee done by Experian!!! How many times must I repeat myself. Please see reference number under which the email was sent from my debt: DIS-97364 NCRDC2484 - This email with the clearance certificate has been sent to you on this email on the 23rdof March 2022, and again on the 13 of April 2022 from ***...I even resent the documents to you on the 16 of April 2022 after receiving no response. Can this matter be attended to with urgency. My email address is ***
If you read my first complaint, you will see that I have mentioned that all that information was sent and nothing has bee done by Experian!!! How many times must I repeat myself. Please see reference number under which the email was sent from my debt: DIS-97364 NCRDC2484 - This email with the clearance certificate has been sent to you on this email on the 23rdof March 2022, and again on the 13 of April 2022 from ***...I even resent the documents to you on the 16 of April 2022 after receiving no response. Can this matter be attended to with urgency. My email address is ***
nM
nonkanyiso M's updateReviewer Update
20 Apr 2022, 10:55Please also update all the accounts that are reflecting negatively as the paid up letters are included in the emails that were sent to Experian.
nM
nonkanyiso M's update20 Apr 2022, 10:55
Reviewer Update
Please also update all the accounts that are reflecting negatively as the paid up letters are included in the emails that were sent to Experian.
nM
nonkanyiso M's updateReviewer Update
26 Apr 2022, 12:38Hello, is there any feedback on the above?
nM
nonkanyiso M's update26 Apr 2022, 12:38
Reviewer Update
Hello, is there any feedback on the above?
nM
nonkanyiso M's updateReviewer Update
04 May 2022, 10:37Good day, can I please get an update on the above. There is still an account for Barko Financial Services showing on my profile as in arrears, yet I did send the paid up letter and the clearance certificate to show that it has been paid and its an account that was paid up under debt review. Please rectify urgently as this affecting my credit score and profile negatively. Please respond urgently.
nM
nonkanyiso M's update04 May 2022, 10:37
Reviewer Update
Good day, can I please get an update on the above. There is still an account for Barko Financial Services showing on my profile as in arrears, yet I did send the paid up letter and the clearance certificate to show that it has been paid and its an account that was paid up under debt review. Please rectify urgently as this affecting my credit score and profile negatively. Please respond urgently.