Good day,
I hope you are well.
Regulation 17(1)(3) of the National Credit Regulations allows open and closed accounts to remain on a credit report for up to 5 years – the 5 years being calculated from the date of the last event.
An information challenge will be logged where the date of last payment of the account is older than 3 years to confirm the date of the last event.Please provide the below information as read from the recent credit report that displays the challenged information.
- Date of recently consulted credit report
- Account name
- Account number
- Last payment date indicated on the credit report that is older than 5 years
- If the last payment date is incorrect on the credit report, a copy of the statement indicating the correct date of last payment is required
Kindest Regards
Customer Relations Centre