Experian/Compuscan non-existent service!

Experian/Compuscan has incorrect information on my financial and credit status, but also refuse to rectify it even after I provided them with the adequate proof. This morning I received notification on my Outlook that a one Kim Thomas deleted my email, sent 2 months ago, without even reading it first. Their service is non-existent and shockingly poor. They don't answer their phones, and evidently they couldn't care less about your emails.