Experian-Terrible service

Good Day Experian once again i am it with you guys i had 2 disputes on my credit profile which was sorted out as i did received the emails stating that these disputes were resolved and sorted and my credit report was updated this was way after 20 working days and i kept on emailing youll to find out about this and then only i received feedback,however nothing has being updated as i was trying to apply for credit and the company or bank that i am applying with tells me i still have a dispute on the credit bereau when i dont have any other dispute i received confirmation that these 2 disputes that was logged was sorted i checked my credit report and its not even showing me a credit score,please explain to me what is going on as i am now tired of this and i will be going to the credit ombud if this is not sorted out experian has the worst service ever.