WS
Waseema S
1 reviews | Active since Jun 2020
05 Jan 2021, 15:44
Experian SUCKS
This company is the absolute worst to get in touch with, they never answer their calls, you're lucky if you get an email response. I logged a dispute which has been resolved yet the dispute is still on my name and it needs to be taken off because I cannot apply for credit with a dispute on my name!!! Can someone contact me please
Helpful (0)
Replies (4)0
Replies (4)
Experian SA's replyOfficial
08 Jan 2021, 11:03Good Day,
Thank you for bringing this issue to our attention.
Please note as per the email we sent you, a dispute can take a maximum time of up to 20 business days.
Regards,
Consumer Care Team
Best regards,
Experian SA's reply08 Jan 2021, 11:03
Official
Good Day,
Thank you for bringing this issue to our attention.
Please note as per the email we sent you, a dispute can take a maximum time of up to 20 business days.
Regards,
Consumer Care Team
Best regards,
WS
Waseema S's updateReviewer Update
08 Jan 2021, 11:08I understand that. What you don't seem to understand is that I checked my profile 2 days after logging the dispute and my credit score went up by over 40 points and the account in question reflected 0 balance. So my issue is that the dispute process will be for nothing, as that account has been dealt with.
WS
Waseema S's update08 Jan 2021, 11:08
Reviewer Update
I understand that. What you don't seem to understand is that I checked my profile 2 days after logging the dispute and my credit score went up by over 40 points and the account in question reflected 0 balance. So my issue is that the dispute process will be for nothing, as that account has been dealt with.
Experian SA's replyOfficial
08 Jan 2021, 13:35Good Day,
Thank you for your reply.
Please note that the account is masked because it is in dispute. Once the dispute is resolved, the account will be reinstated with the updated information.
Regards,
Consumer Care Team
Thank you for your reply.
Please note that the account is masked because it is in dispute. Once the dispute is resolved, the account will be reinstated with the updated information.
Regards,
Consumer Care Team
Best regards,
Experian SA's reply08 Jan 2021, 13:35
Official
Good Day,
Thank you for your reply.
Please note that the account is masked because it is in dispute. Once the dispute is resolved, the account will be reinstated with the updated information.
Regards,
Consumer Care Team
Thank you for your reply.
Please note that the account is masked because it is in dispute. Once the dispute is resolved, the account will be reinstated with the updated information.
Regards,
Consumer Care Team
Best regards,
WS
Waseema S's updateReviewer Update
08 Jan 2021, 13:50Hi,
I understand that as well, you still do not seem to understand what I am saying. I prematurely logged the dispute, my profile was updated right after I logged the dispute, before I even received an email from the disputes department. So the issue is that the dispute will be for nothing, there is nothing to investigate.
Does that make sense?
Regards,
Waseema
I understand that as well, you still do not seem to understand what I am saying. I prematurely logged the dispute, my profile was updated right after I logged the dispute, before I even received an email from the disputes department. So the issue is that the dispute will be for nothing, there is nothing to investigate.
Does that make sense?
Regards,
Waseema
WS
Waseema S's update08 Jan 2021, 13:50
Reviewer Update
Hi,
I understand that as well, you still do not seem to understand what I am saying. I prematurely logged the dispute, my profile was updated right after I logged the dispute, before I even received an email from the disputes department. So the issue is that the dispute will be for nothing, there is nothing to investigate.
Does that make sense?
Regards,
Waseema
I understand that as well, you still do not seem to understand what I am saying. I prematurely logged the dispute, my profile was updated right after I logged the dispute, before I even received an email from the disputes department. So the issue is that the dispute will be for nothing, there is nothing to investigate.
Does that make sense?
Regards,
Waseema