1 reviews | Active since Feb 2025
Experian staff probably get training in parliament. Useless people
Experian staff must come to work drunk or high. I had 4 loans with in te guard. These loans were paid up and closed in 2023. I have been trying to a whole month for experian to mark them as closed as they still appear as active. when i go to my accounts and select up to date accounts they appear there. i have tried explaining to those mindless lunatics that the loans are closed and should be marked as closed like the other loans i had with in te guard but my please and documented proof from the creditor falls on deaf ears.
The loans i am referring to are:
SFM*** - 3625 SFM*** - 3529 SFM*** - 3530 SFM*** - 2432
These loans are closed, NOT ACTIVE, why other loans are closed and others remain active only you will know. i need you to mark these loans as closed as multiple dispute submissions get me nowhere. its not rocket science its common sense if they were active it would mean i am still paying them. Please close these loans.
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
We would like to offer our apologies for the inconvenience caused in this matter.
Thank you for bringing this issue to our attention.
A consultant will be in touch.
Regards,
Customer Relations Centre
