BM
Beth M

1 reviews | Active since Jun 2015

16 Apr 2020, 14:23

Experian service falls short!

0n 17 April 2019,I obtained a court order indicating that Iam no longer on debt review. However Experian for whatever reason are still maintaining the review flag on my profile. I have made numerous attempts to get clarity without any success. In addition, they are still maintaining to credit accounts on my profile from 3 years ago and this is against the law.

0
Replies (2)
Experian SA
Experian SA's reply16 Apr 2020, 14:44
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
Experian SA
Experian SA's reply16 Apr 2020, 14:47
Official
Good day


Kindly note that there is no debt review on your credit profile.

Please forward us your id copy and proof of address that is not older that 3 months to receive your credit report and advise on which accounts are older than 3 years.

 Regards,Experian Contact Centre