Experian SA - the 'experience' of utter incompetence and condescending staff attitudes

Oh my word! Never, ever have I come across more automated response emails than from this company. Today, I managed to speak to a person who treated me as if I was a two year old. This company has incorrectly published information to my credit profile stating that an account is in arrears by 9 months when in actual fact it is paid, without fail every single month. I have logged a dispute on their website, I have logged a dispute via my personal profile, I have emailed them all the information and still I get treated with a no-reply automated email. Today, when I got to speak to 'Lara' I was hopeful that a real human being would be able to assist me in correcting this matter. Instead, I was met with idiotic non-sensical questions and made to feel like a toddler. Shocking non-service from a multinational company.