KK
Kim K

1 reviews | Active since Feb 2011

28 Apr 2020, 15:39

Experian SA #poorservice #negativelyaffectsconsumersunfairly #brandfail

Where do I begin, just been told via Bayport that the income details they have for me are coming from Experian. I have been trying to get Experian to remove incorrect/settled/paid up listings since Jan 2020, and emails are being ignored, followed up in March 2020, and again today, so due to the credit bureau having incorrect info, this is affecting me negatively and tired of the fact that we are controlled by credit bureaus that take in incorrect info, and when you as a consumer dispute this, you are treated poorly. Experian, fix the disputes I have lodged several times, get my nett income correct - so that I am not negatively impacted by a poor system.

0
Replies (2)
Experian SA
Experian SA's reply28 Apr 2020, 18:56
Official
Good Day,
Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Experian Contact Centre
KK
Kim K's update29 Apr 2020, 10:09
Reviewer Update
Thumbs up to Experian - a lady called Leah - assisted and responded to me promptly, and sorted out the issues. Thank you