Experian SA MUST FALL - I am beyond P***ed

Why do I have to rate this company? Please make an option for no rating. The fact that an entity can hold a consumer's credit profile hostage is beyond me. However, I have reported them to the Ombudsman and I will not leave it, even if my dispute is resolved by them. I will take legal action as well after the Ombudsman's investigation as I have lost opportunities and income because of Experian's lack or should I say NO SERVICE!!! I cannot, for the life of me, understand how this business can still be operating as 99% of consumers are unhappy with their service and it's not that we chose Experian, we were forced to be associated with them. Their call center, my word, I thought Telkom was bad, at least I could speak to someone *********** at Telkom, however with Experian they just don't bother answering. Their emails are automated, and you are lucky to receive a reply from an actual person. When you explain your situation to them, you can forget about getting another reply.