EXPERIAN SA CUSTOMER SERVICE IS APPALLING!
I have sent emails which has been attended to by Mawusakhe Nkowane, Malungelo Piet and Lusizo Mati who have all been unhelpful. I want to dispute 2 accounts which I paid in September but one person responds today and tomorrow someone else requires the very same details you've already sent. It's exhausting as I have work to do apart from sending the same info back and forth to Experian SA advisors. The service is just appalling!!!
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Replies (1)Experian SA's replyOfficial
14 Dec 2020, 13:12Good Day Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
Experian SA's reply14 Dec 2020, 13:12
Official
Good Day Thank you for bringing this issue to our attention.
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
A consultant will be in touch shortly to assist.
Regards,
Consumer Care Team
