1 reviews | Active since May 2016

14 Dec 2020, 13:00

EXPERIAN SA CUSTOMER SERVICE IS APPALLING!

I have sent emails which has been attended to by Mawusakhe Nkowane, Malungelo Piet and Lusizo Mati who have all been unhelpful. I want to dispute 2 accounts which I paid in September but one person responds today and tomorrow someone else requires the very same details you've already sent. It's exhausting as I have work to do apart from sending the same info back and forth to Experian SA advisors. The service is just appalling!!!

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Replies (1)
Experian SA
Experian SA's reply14 Dec 2020, 13:12
Official
Good Day Thank you for bringing this issue to our attention.

A consultant will be in touch shortly to assist.

Regards,

Consumer Care Team